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compass campers canada - ontario motorhome rental companies

Compass Campers Canada

The Supplier opened in 1992. Within 17 short years, their corporately owned fleet has grown to more than 1000 vehicles with Rental Centres in Vancouver, Whitehorse, Calgary, Toronto & Halifax.
 
The Supplier is proud to offer the newest and cleanest rental fleet you will find anywhere. Their team has unparalleled expertise in the RV Industry and is particularly familiar with the requirements of overseas clients. Their frontline team has a wealth of experience when it comes to RV rentals. Staff fluent in English, German, Dutch, French and Italian.

DID YOU KNOW THAT?

* The Supplier is the largest independently owned RV rental company in Canada
* All modern rental vehicles are company owned
* 65% of the 2012 our fleet will consist of one year old or newer models, which is considered exceptional in our industry
* No surcharge for rentals starting in Whitehorse
* The Supplier's units are ready for delivery in the morning
* enjoys a high number of repeat guests every season, who The Supplier surprises with a small gift on pick up day
* has the industry’s most comprehensive insurance policy
* has modern, company owned shuttle buses
* offers your clients complimentary transfers
* Our department employs people from over 10 different countries which enables us to provide most of our international customers with service in their own language. Amongst other languages our staff is fluent in English, German, Dutch, French and Italian
* provides each guest a complimentary ‘Travel Kit’ with maps, brochures and postcards
* pays the postage on The Supplier's complimentary postcards if mailed from The Supplier's office
* has won the prestigious Consumer’s Choice Award in British Columbia since 2000 every year
* does not charge for additional drivers
* does not charge for travel into USA
* Our MH27-SW is specially designed for our disabled guests, available in Vancouver, Calgary and Toronto only;
* All stations provide complimentary internet service
* GPS Navigation Systems are available for rent, pre-programmed with our recommended campgrounds and our locations;

Reviews


Ontario Tour
Branch: Toronto Intl Airport - YYZ
Vehicle: MH 29/31S
By Geoffrey
Pick Up Procedure / Service     
Overall Rating:     
Our pick-up time was not quite as requested as there were only one mini-bus on duty and another couple to pick up in our area. What's an hour in a week! The RV had plenty of space for us 5 adults,...
campervan rental - canada calgary
Branch: Calgary
Vehicle: zMH19/20
By Benoit
Pick Up Procedure / Service
Overall Rating:    
- the overall rental went well with no technical issue with the campervan, a very clean and recent campervan - the only dark spot is the pick up management ( we got picked up 1 h later than told,...
Camping trip out of Toronto
Branch: Toronto
Vehicle: TC 8-10 (Truck Camper)
By Roel
Pick Up Procedure / Service    
Overall Rating:    
Good camper. Small, but with all required facilities, in good condition. Professional staff, good check in procedure, explanation of the vehicle. Less positive: we rented two mountainbikes with the...
Summer Road Trip
Branch: Vancouver
Vehicle: TC 8-10 (Truck Camper)
By cesare
Pick Up Procedure / Service     
Overall Rating:    
The fridge was smelling very bad, and it made a lot of noise so we decided to turn it off and we did not use it. All the rest was good.

There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.

Compass Campers Canada Insurance

THE BELOW INSURANCE IS VALID FOR TRAVEL BEFORE 1 JANUARY 2012.

Insurance
The supplier maintains liability coverage on all its rental vehicles to a maximum of CAD 5,000,000.00 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles, provided all safety instructions as recommended by the supplier have been followed. Premiums for this basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance with a deductible of CAD $7,500.00 per occurrence. All coverage and waivers are subject to the express terms of this rental contract and of the applicable motor vehicle insurance contract. All insurance coverage is null and void if the terms of the rental agreement are breached.

CDR – COLLISION DEDUCTIBLE REDUCER
A collision damage reducer is available for CAD $25.00 per day to a maximum of CAD $750.00 per rental and provides the following benefits:
- CDR coverage reduces the renter’s responsibility for collision damages from CAD $7,500.00 to CAD $500.00 per occurrence;
- CDR coverage will guarantee the renter a replacement vehicle when the renter’s vehicle becomes undrivable due to damage, even if the renter is at fault. The replacement vehicle will be delivered to a location agreed upon by the supplier and the renter and will be dispatched within 24 hours from the time the renter notifies the supplier that the renter’s vehicle has become undrivable. Delivery will be limited to a province/state, which borders on the province in which the renter took delivery of the renter’s vehicle. The supplier will not deliver MH24-S and MH29-S Motorhomes to the Yukon, Northwest Territories and Alaska. Any expenses for accommodation, food etc. are the renter’s responsibility, if damage is the renter’s fault;
- Damages and deductibles are subject to applicable taxes;
- In case the CDR Insurance is not purchased, the supplier reserves the right to block the full amount of the deductible on the customer’s credit card.

Renter's Responsibility

DESCRIPTION WITHOUT CDR WITH CDR
Motor vehicle accident / Collision Up to $7,500 Up to $500
Hit and Run / Vandalism Up to $7,500 Up to $500
Damage due to break ins Up to $7,500 Up to $500
Tire damages Up to $7,500 Up to $500
Windshield damage * Up to $7,500 Up to $500
General glass damage Up to $7,500 Up to $500
Impact with an animal Up to $7,500 Up to $500
Damages caused by back-up manoeuvres Up to $7,500 Up to $500
Damages caused as a result of a natural disaster (hail, floods, storms) Up to $7,500 Up to $500
Damages to the interior of the vehicle Up to $7,500 Up to $500
Wilful damage ** Coverage Void
Damages caused as a result of people using the vehicle without
permission (not registered on the rental agreement)
Coverage Void
Failure to maintain proper fluid levels Coverage Void
Damages caused by using the wrong fuel Coverage Void
Failure to maintain proper tire pressure Coverage Void
Damage due to misuse of the brakes (overheating) Coverage Void
Damage due to violation of restricted travel areas (see below) Coverage Void
Roof damages caused by ignoring height restrictions Coverage Void
Driving under the influence of alcohol, drugs and/or other substances Coverage Void
Replacement cost for lost keys or keys locked inside the vehicle Not Insured
Theft or damage of personal property Not Insured
Personal injuries Not Insured

* $0.00 deductible if WDW insurance is purchased.
** Result of vehicle malfunction consequent of deliberate and/or wilful damage caused by an undetermined person or persons, and in accordance with the Rental Agreement signed by the renter.

Travel Restrictions
- Travel into Mexico is prohibited
- Travel in Death Valley, California, is prohibited between June 1 and August 31
- Non-public roads and off-road driving is prohibited at all times
- The supplier does not allow the vehicle to be left unattended by renter in the city of Montreal, Quebec, Ottawa and New York. Failure to do so will void the insurance coverage and make the renter liable in case of theft and/or damages

In the event of an accident, The supplier will retain the security deposit until the motor vehicle insurance company determines liability for the accident. If the motor vehicle insurance company notifies the supplier that the renter is not at fault, the supplier agrees to reimburse the security deposit immediately after receiving notification from the motor vehicle insurance company. 


THE BELOW INSURANCE IS VALID FOR TRAVEL FROM 1 JANUARY 2012.

Insurance
THE SUPPLIER maintains liability coverage on all its rental vehicles to a maximum of CAD 5,000,000.00 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles, provided all safety instructions as recommended by THE SUPPLIER have been followed. Premiums for this basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance with a deductible of CAD $7,500.00 per occurrence. All coverage and waivers are subject to the express terms of this rental contract and of the applicable motor vehicle insurance contract. All insurance coverage is null and void if the terms of the rental agreement are breached.

CDR – COLLISION DEDUCTIBLE REDUCER
A collision deductible reducer is available for CAD $25.00 per day to a maximum of CAD $750.00 per rental and provides the following benefits:

- CDR coverage reduces the renter’s responsibility for damages from CAD $7,500.00 to CAD $500.00 per occurrence(Some exceptions apply, please see table below for details).
- CDR coverage will guarantee the renter a replacement vehicle when the renter’s vehicle becomes undriveable due to damage, even if the renter is at fault. The replacement vehicle will be delivered to a location agreed upon by THE SUPPLIER and the renter and will be dispatched within 24 hours from the time the renter notifies THE SUPPLIER that the renter’s vehicle has become undriveable. Delivery will be limited to a province/state, which borders on the province in which the renter took delivery of the renter’s vehicle. THE SUPPLIER will not deliver MH24-S and MH29-S Motorhomes to the Yukon, Northwest Territories and Alaska. Any expenses for accommodation, food etc. are the renter’s responsibility, if damage is the renter’s fault;
- Damages and deductibles are subject to applicable taxes;
- In case the CDR Insurance is not purchased, THE SUPPLIER reserves the right to block the full amount of the deductible on the customer’s credit card.

CDR-Plus - COLLISION DEDUCTIBLE REDUCER PLUS
The CDR-Plus Insurance is available for CAD $10,00 per day. The CDR-Plus coverage reduces the renter's responsibility for damages covered by CDR Insurance from CAD $500 to zero (Some exceptions apply, please see table below of details). This policy is only available in combination with the CDR Insurance.

Renter's Responsibility

DESCRIPTION WITHOUT CDR WITH CDR CDR-PLUS
Motor vehicle accident / Collision* Up to $7,500 Up to $500 $0
Hit and Run / Vandalism / Vehicle theft / Fire Up to $7,500 Up to $500 $0
Damage due to break ins Up to $7,500 Up to $500 $0
Tire damages Up to $7,500 Up to $500 $0
Windshield damage Up to $7,500 Up to $500 $0
General glass damage Up to $7,500 Up to $500 $0
Impact with an animal Up to $7,500 Up to $500 $0
Damages caused by back-up manoeuvres Up to $7,500 Up to $500 $0
Damages caused as a result of a natural disaster (hail, floods, storms) Up to $7,500 Up to $500 $0
Damages to the interior of the vehicle Up to $7,500 Up to $500 $0
Replacement cost for lost keys or keys locked inside the vehicle Up to $7,500 Up to $500 $0
Negligence / Wilful damage ** Coverage Void
Damages caused as a result of people using the vehicle without permission (not registered on the rental agreement) Coverage Void
Failure to maintain proper fluid levels Coverage Void
Damages caused by using the wrong fuel Coverage Void
Failure to maintain proper tire pressure Coverage Void
Damage due to misuse of the brakes (overheating) and / or transmission Coverage Void
Damage due to violation of restricted travel areas (see below) Coverage Void
Roof damages caused by ignoring height restrictions Coverage Void
Driving under the influence of alcohol, drugs and/or other substances Coverage Void
Theft or damage of personal property Not Insured
Personal injuries Not Insured

* Any damages and injuries involving a third party (vehicle, person and/or property) must be reported to the police immediately. All damages must be reported to The Supplier as soon as possible.

** Result of vehicle malfunction or damage consequent of deliberate and/or wilfull damage caused by an undetermined person or persons, and in accordance with the Rental Agreement signed by the renter.

In the event of an accident, THE SUPPLIER will retain the security deposit until the motor vehicle insurance company determines liability for the accident. If the motor vehicle insurance company notifies THE SUPPLIER that the renter is not at fault, THE SUPPLIER agrees to reimburse the security deposit immediately after receiving notification from the motor vehicle insurance company.



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